Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://idogear.store/ (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this automatically‑collected information as Device Information.

We collect Device Information using the following technologies:

Cookies: Data files placed on your device or computer which frequently contain an anonymous unique identifier. For more information about cookies and how to disable cookies, please visit http://www.allaboutcookies.org.
Log Files: Track actions taken on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date‑and‑time stamps.
Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you place or attempt to place an order through the Site, we collect certain information from you, including your name, billing address, shipping address, payment details (including credit‑card numbers), email address, and telephone number. We refer to this as Order Information.

“Personal Information” within this Privacy Policy means both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect primarily to fulfill orders placed via the Site. This includes processing payment transactions, arranging shipping, and issuing invoices or order confirmations.

We also use Order Information for the following business purposes:

To communicate with you regarding your orders, account, or support inquiries;
To screen orders for potential risk and fraud;
Where consistent with your marketing preferences, to send you product‑related information and promotional offers.

We use Device Information to identify and mitigate risk and fraud (notably by reviewing IP addresses), and to improve and optimize our Site. This includes generating analytics about visitor browsing behavior, measuring marketing‑campaign performance, and enhancing user experience.

Sharing of Your Personal Information

We share your Personal Information with trusted third‑party service providers who assist us in operating our business, administering the Site, and delivering services to you, subject to appropriate data‑protection safeguards.

Our online store is powered by Shopify. You may review Shopify’s privacy policy to understand how they process your personal data.
We use Google Analytics to help us understand how visitors engage with the Site. For details on Google’s data‑handling practices please review https://www.google.com/intl/en/policies/privacy/. You may opt out of Google Analytics tracking via https://tools.google.com/dlpage/gaoptout.

We may also disclose your Personal Information to comply with applicable laws and legal obligations; respond to subpoenas, search warrants, or valid legal requests; or to protect our rights, property, and safety, as well as the rights, property and safety of others.

Do‑Not‑Track Browser Signals

Our Site does not modify its data‑collection or data‑use practices in response to “Do Not Track” signals transmitted from your web‑browser.

Your Data Rights

If you are a resident of the European Economic Area (“EEA”), you hold the right to access personal data we hold about you, and to request correction, update, or deletion of your Personal Information. If you wish to exercise these rights, please submit your request using the contact details listed below.

Data Retention

We retain your Order Information for our business‑record‑keeping purposes. We will keep this data unless and until you submit a deletion request.

Children’s Privacy

This Site is not intended for persons under 16 years of age. We do not knowingly collect personal information from children under 16.

Policy Updates

We may revise this Privacy Policy periodically to reflect changes to our operational practices or to satisfy new legal or regulatory requirements. When material changes are made, we will notify visitors by posting the updated version on this page with a revised “Last Updated” date.